Work with Us - Vacancies

UPDATE – WE HAVE NOW APPOINTED 2 CANDIDATES TO OUR ROLES AND ARE NO LONGER RECRUITING FOR ANY POSITIONS.

Vacancies – 1 x Holiday Park Site Managers – Housekeeping Lead

We are recruiting for one permanent staff member for the 2026 season and beyond, to fill the role of site manager for our small family-owned holiday park. The candidate will join our other recently-appointed Site Manager, who will be Maintenance Lead.

We want to work with people who are passionate, with a can-do attitude and strong work ethic, and who would appreciate living in this fantastic part of Scotland.

The role would suit an individual, either already living locally to the business, or who is willing to share free live-in accommodation with a co-worker.

Set in the heart of Glencoe, we have three static caravans, two eco cabins, a log cabin, a 16-bed bunkhouse, a 4-bedroom lodge and 1-bedroom cottage. We welcome a wide range of guests from all over the world, ranging from families and friends to outdoor enthusiasts to charities.

We are open year-round, so this is a permanent jobs (not seasonal).

What you’ll be doing:

• Day-to-day management of the site
• Cleaning accommodation between guests – this is the majority of the work, particularly in summer
• Laundry and ironing (using roller iron – training provided)
• Customer Service – answering the phone, managing the booking system, and answering emails (training provided)
• Guest interaction – friendly exchanges and sharing of local knowledge with guests (your natural cheery disposition desirable!)
• Ordering of stock (cleaning products, guest welcome packs, etc)
• Out-of-hours on-call duties between working days (up to 4 nights a week)
• Feeding the site cat on working days
• Depending on the candidate’s skills and interests, some admin tasks may be available, such as uploading business receipts to our accounting software
• Basic maintenance of the accommodation (We already have appointed someone with a strength in these skills, so just need a basic level of competence to change lightbulbs, or tighten screws up)
• Maintenance of the grounds (lawn mowing, hedges, fences, etc – basic skills desirable) – again, it is expected that our Maintenance Lead will undertake these tasks unless the candidate for this position is particularly keen to get involved.
• Anything else reasonably expected to keep the business in top shape!

Working in a team of 2, both staff members will be needed to clean properties daily during the busy season, as this is the majority of the work. Back-up cleaning support is available for really busy days. Other duties can be split between the staff members to fit with expertise, interest and skillsets, e.g. one focused on maintenance, one focused on customer service and laundry, although we encourage flexibility in responsibilities to ensure business cover.

The work can be quite physical – you’ll benefit from a daily work-out changing beds and folding sheets! You’ll also need to be physically capable of climbing on to the top bunks in our bunkhouse to clean.

The nature of the job is that during working days (5 days, 4 nights), there is an element of being ‘always on’ as you’ll be on call to customers. For example, guests may phone at 6pm to make or check their booking, or can’t work the key in the lock on arrival, or need help with the hot water not working at 8pm.

We need staff members that can meet each challenge with a smile on their face and a can-do attitude. While we don’t expect you to remain on site all the time while on call, you will need to be somewhere nearby unless otherwise agreed.

What we’re offering:

• Year-round work
• Option for free accommodation provided on site (sole occupany of bedroom, sharing a 2-bedroom fully-heated static caravan with your co-worker), with a small contribution to bills
• Minimum 5 hours work daily, guaranteed (10.00am – 3.30pm with a half-hour lunch break) x 5 consecutive days a week – days to be agreed, but will include every weekend.
• Additional hours are definitely required during the busy season up to 8 hours daily/40 hours weekly. Our busy season runs from May to September, with a fairly busy shoulder season in April and October.
• Weekend work routinely required
• Two (weekday) days off a week – concurrent days where possible – exact arrangements to be agreed on appointment to the roles
• On-call duties during working days – managing the phone and any on-site problems during on-call hours 9am-9pm (and emergencies outside these hours). In reality, there is sometimes nothing to do while on-call, other days you’ll get one call and very occasionally, you’ll have a busy evening. Most commonly, it’s around 10 minutes an evening. Calls after 9pm are very rare (and are limited to those staying on site).
• Real Living Wage pay – Starting salary: £13.50 per hour (with free accommodation if needed, contribution to bills expected)
• End of season bonus (based on business and individual performance)
• Holidays accrued per hour of work (roughly 5-6 weeks a year) – ideally to be taken outside of school holidays (our busiest periods)
• NEST pension scheme

Who we are looking for:

We’ve already appointed one Holiday Park Site Manager with a strong skill set in maintenance. We’re looking for someone who can take the lead on the housekeeping, laundry and ironing tasks.

• Previous experience desirable, but quick learners with the right attitude considered
• Accommodation offered, sharing a brand new 2-bedroom luxury static caravan, local applicants also welcome. Please note we don’t have facilities for a permanent camper van or touring caravan on site.
• Enthusiastic and friendly
• Reliable and able to work unsupervised
• Able to solve problems and use own initiative
• Take pride in your work, offering great service and high standards.

Please note that the roles may not be suited to those with dependant children, due to the nature of the hours required (weekends and school holidays) and the lack of childcare available locally.

Applicants with well-behaved dogs welcome.

About Us
We (Cat and Phil) took over in September 2023, so we’ve got a couple of years under our belt now, and are still learning lots too! We have a young family and live on-site. We do most of the background running of the business, and the big picture thinking (we have longer-term development plans). We do get involved in the day-to-day when required, while balancing with our own childcare needs. We need support for the day-to-day running of the site, predominantly accommodation changeovers, laundry and maintenance.

Heart of Glencoe Holidays is based right in the middle of the mountains in a stunning area of the West Highlands – a great base for exploring during your time off. There is an award-winning pub just down the road with regular live music events, and loads of outdoor activities (walking, climbing, cycling, kayaking, skiing, etc.) on the doorstep.

We like to provide guests with comfortable, affordable accommodation, with a few little extra touches to brighten up their day.
You can learn more about the business by exploring our website: www.heartofglencoe.co.uk

To apply: Please send CVs to [email protected]. We are happy to have informal chats over the phone first: please Whatsapp/message Cat first on 07757 542956 to agree a suitable time. Please also feel free to note your interest in the role while you take time to prepare your CV if you’re not able to send a CV immediately – we expect to fill the role pretty quickly!

There’s no application deadline, we’re looking to find the right candidates as quickly as possible.

Start date: early to mid-March 2026 if possible, or ASAP to allow for a handover with the outgoing staff. Later dates considered for the right candidates if a notice period is involved.

Heart of Glencoe Holidays